Warranty Information

At OSRAM SYLVANIA, your complete satisfaction is our business. SYLVANIA guarantees your complete satisfaction for the duration of the warranty period. If you are not completely satisfied, return this product to the place of purchase or contact SYLVANIA at 1-800-729-3777 or submit a warranty claim online here.  

Prior to providing warranty service, SYLVANIA requires you to provide proof of purchase. If your product requires registration, we recommend doing so within 3 months of the date of purchase.  This will be necessary to process a warranty claim and will help expedite the process. Warranty return shipping charges are the responsibility of the consumer.  

This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or subjecting the product to any but the specified voltage. Unauthorized repair, modification or customization of your product voids the warranty. Note that cost of installation of our products is not covered by warranty. 

The product must be purchased from an authorized SYLVANIA reseller to qualify for a warranty replacement. Private sales are excluded. Purchases from online auction sites are not covered. EBAY® (as well as other online auction sites) are consumer to consumer marketplaces lacking quality control guidelines and expertise. Purchases made on Ebay must state the seller as ‘sylvania_automotive’ in order to be considered an authorized retailer. Purchases made on Amazon.com must state: ‘ships from and sold by Pattern’ in order to be considered an authorized retailer.  

PRODUCT WARRANTY INFORMATION

SYLVANIA Off-Road LED Lightbars and Light Pod Warranty 

SYLVANIA lightbar and light pod assemblies are backed by a Lifetime Limited Warranty. SYLVANIA will provide a free replacement with the same or a suitable replacement product if it fails to light. Cost of installation is not covered. Registration with proof of purchase is recommended.